Google would employ people to listen to the conversations of its voice assistant


This is a new one, which will certainly not be of a nature to appease the climate of suspicion surrounding trolling around the wizards voice in recent times. Last April, we had already talked about the case ofAmazon, which employs a cohort of humans alive to listen to conversations recorded by Alexa. According to the media flemish VRT News relayed by BFMTV, the firm of Mountain View will relate to the same practices.


The media belgian accuses Google of not to specify in its terms of use that the recordings could be listened to, even if it is clear that they are meant to be kept. But above all, it points to the fact that, despite the anonymisation of the data claimed by the titan of the web, it is sometimes possible to go back to the user in question. Flaws in the protection of personal data of users for which Amazon had already been pointed out.


What Google has responded that”about 0.2% of the recordingswere listened to, and for the purposes of”improving its speech recognition technology”. The excerpts are listened to by individuals, therefore, would be the majority of records misunderstood by the wizard.


Cause its IA without compromising the user, the impossible puzzle ?


Today, many users use these wizards voice for small spots of daily life : put a piece of music, learn about the weather, browse a cooking recipe, or check an appointment, for example. And if they are so popular, this is because they work better and better, to the point of being able to be of any real use, and more a simple gadget.


But if these wizards work better, it is in large part thanks to these analyses that burden already Amazon, and Google for today. Based on this observation, a question arises. How to continually develop these systems, the most exhaustive possible for it to work with a maximum of different users, without the dubious practices in terms of data management ?
It will be necessary to watch the response of the GAFA to this problem, to the extent that the assistants voice are destined to remain deeply implanted in the technological landscape and to democratize even more so as the controversy relating to the personal data of never-ending bloom.

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